Product training and support from the best

Purchase any sewing machine at Ban Soon Clementi or online with the Ban Soon Care package, and enjoy the support from Ban Soon Care. 

Ban Soon Care Package includes:

         + Basic Operation of the sewing machine
         + Usage of included accessories that comes with the machine
         + Usage of optional footers that you have purchased

Duration:
Home Sewing Machines/Industrial Sewing Machines: 15-30mins
Overlock/Sergers: 15-30mins
Sewing and Embroidery Machines: 60-90mins

5. Spare set available for rent, for urgent and immediate sewing needs

Includes 365 days of free consulting, in-house training at www.Sewing.sg, after-sales services upon purchase of new sewing machines with Ban Soon Sewing Machine Pte Ltd. 

T&C: 1 Year unlimited upon Purchase of New Sewing machine 

Why do you need to be covered by Ban Soon Care?

Sewing Machines & Industrial Lockstitch Machines: 

There are a few factors that will affect the outcome of your sewing, including the preparation & cutting of your fabrics, proper usage of the machine, appropriate usage of footers and needles. Ban Soon Care will provide you the knowledge you need as you start on your sewing journey. 

Consult us whenever you are having stitches issues or machine faults. We can also advise you on the footers for the stitch pattern you would like to achieve and 1 to 1 demo the installation and usage of the different footers. We will guide you on the correct way of using the machine with suitable threads, bobbins, parts to make your sewing experience enjoyable.

Embroidery Machines & ScanNCut Machine:

We provide the best embroidery knowledge and create the impossibilities of an embroidery machine. The difficulty of attaining a desired embroidery outcome is not  about the machine function, it is about the application of different stablisers, thread, needles. These are challenging for beginners without any embroidery knowledge. This is why we provide Ban Soon Care to take care and eliminate your queries. 

At any time if you need to know how to get the desired result for your embroidery, you can visit us with your samples. We will be able to share our opinion, suggestions and also supply you the accessories and solutions to achieve your desired embroidery result. We carry a wide range of embroidery stabilisers, threads, needles to suit your embroidery needs. 

As for the ScanNCut machine, Ban Soon Care provide the research on the materials that you want to cut or draw, bring your materials and we shall use our demo set and CanvasWorkspace. We have a team to try different methods and at the end of the day, we will show you the best solution.

Overlock Machine / Serger:

Threading and tension adjustments for overlock/sergers can be a headache and cause frustrations. Through our product training, we will provide you the necessary knowledge needed to handle the sewing machine. 

We put our customer at the heart of everything we do. Here are the top reasons why people buy their sewing machines and use our services.

All-in-One Service Centre for Your Sewing Machine

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NEW islandwide promotion, Spin & Win from Friday, 09 July 2021

Brother Domestic Sewing Machine, VR and PR series Only! Sewing Machine, Embroidery Machine, Serger, Multi needle embroidery machine. 

Not applicable Industrial machine. 

Islandwide promotion: Spin and Win

Promotion period: 09 July 2021 – 30 Sept 2021

Last day of redemption: 9 Oct 2021 

Promotion mechanism:

1. Every $200 spend on Brother machines ( Label printer, printer and sewing machine), customer will be entitled to 1 spin chance
1. All products as shown on Brother Singapore website (www.brother.com.sg)  except industrial sewing machine category
2. Spin chance cap at 6 times or $1200
3. Maximum of 2 combined receipt
4. Consumables purchases (toners, ink cartridges, sewing accessories) are not eligible for spin & win

How:

1. Customer to log on to https://promotion.brother.com.sg
2. Register for an account with email or Facebook
1. If they already had the account, customer could just log in to their account
3. Upload the image of valid receipt and serial number*

            Receipt Image cannot be more than 5MB. (only in .jpg or .png format)

            *Subject to verification checks

1. After uploading, they can proceed to spin for prize(s)

After they have spun the wheel, prize information will be sent to their registered mailbox. They could also choose to download the PDF on the winning page. 

For redemption at Brother Customer Service Centre:

1. Customer to bring along Prize redemption email
2. Original proof of purchase(invoice/receipt) from Ban Soon Sewing Machine Pte Ltd

Sales order is not valid. It is not official invoice/receipt

1. Original cut-out serial number

Customer to bring:

1. Original proof of purchase (invoice/receipt) from Ban Soon Sewing Machine Pte Ltd

1. Original cut-out hologram stickers from the consumables packaging 

Email to contact@sewing.sg or Whatsapp / Call to +65 67763253 for further information required.