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What is Ban Soon Care?

Product training and support from the best

Purchase any sewing machine at Ban Soon Clementi or online with the Ban Soon Care package, and enjoy the support from Ban Soon Care. 

Ban Soon Care Package includes:

1. One year unlimited In-house Product Training at Showroom @ Clementi
  • Make an appointment with us to learn or revise on the operation of the sewing machine that you bought with us
  • Product Training includes
  •          + Basic Operation of the sewing machine
             + Usage of included accessories that comes with the machine
             + Usage of optional footers that you have purchased

    Home Sewing Machines/Industrial Sewing Machines: 15-30mins
    Overlock/Sergers: 15-30mins
    Sewing and Embroidery Machines: 60-90mins

    2. Troubleshooting via Phone call / Video and Photo through WhatsApp
  • WhatsApp or Call us @ 67763253 with your problem faced and we will assist you

  • 3. Walk-in fault finding and rescue
  • Drop by our showroom for face to face assistance

  • 4. Consultation for sewing solutions
  • Let us know what kind of problems you face while sewing on different fabrics and your desired outcome. We will source for the best solution for you and share our opinions and suggestions. At the same time, we will also supply to you the necessary accessories and solutions to let your sewing achieve the best results.

  • 5. Spare set available for rent, for urgent and immediate sewing needs

    Includes 365 days of free consulting, in-house training at, after-sales services upon purchase of new sewing machines with Ban Soon Sewing Machine Pte Ltd. 

    T&C: 1 Year unlimited upon Purchase of New Sewing machine 

    Why do you need to be covered by Ban Soon Care?

    Sewing Machines & Industrial Lockstitch Machines: 

    There are a few factors that will affect the outcome of your sewing, including the preparation & cutting of your fabrics, proper usage of the machine, appropriate usage of footers and needles. Ban Soon Care will provide you the knowledge you need as you start on your sewing journey. 

    Consult us whenever you are having stitches issues or machine faults. We can also advise you on the footers for the stitch pattern you would like to achieve and 1 to 1 demo the installation and usage of the different footers. We will guide you on the correct way of using the machine with suitable threads, bobbins, parts to make your sewing experience enjoyable.

    Embroidery Machines & ScanNCut Machine:

    We provide the best embroidery knowledge and create the impossibilities of an embroidery machine. The difficulty of attaining a desired embroidery outcome is not  about the machine function, it is about the application of different stablisers, thread, needles. These are challenging for beginners without any embroidery knowledge. This is why we provide Ban Soon Care to take care and eliminate your queries. 

    At any time if you need to know how to get the desired result for your embroidery, you can visit us with your samples. We will be able to share our opinion, suggestions and also supply you the accessories and solutions to achieve your desired embroidery result. We carry a wide range of embroidery stabilisers, threads, needles to suit your embroidery needs. 

    As for the ScanNCut machine, Ban Soon Care provide the research on the materials that you want to cut or draw, bring your materials and we shall use our demo set and CanvasWorkspace. We have a team to try different methods and at the end of the day, we will show you the best solution.

    Overlock Machine / Serger:

    Threading and tension adjustments for overlock/sergers can be a headache and cause frustrations. Through our product training, we will provide you the necessary knowledge needed to handle the sewing machine. 

     Ban Soon Care Sewing Machine Training at www.Sewing.Sg


    We put our customer at the heart of everything we do. Here are the top reasons why people buy their sewing machines and use our services.

    All-in-One Service Centre for Your Sewing Machine