What is Ban Soon Care?

Introduction

Product Training & Support from the Best

Purchase any sewing machine at Ban Soon Clementi or online with the Ban Soon Care Package, and enjoy dedicated support from our experienced team.

Ban Soon Care Package Includes:

1. 1 Year Unlimited In-House Product Training (Clementi Showroom)
   • Book an appointment to learn or refresh your knowledge on your sewing machine
   • Training Covers:
     • Basic machine operation
     • Usage of included accessories
     • Usage of optional presser feet purchased

   Training Duration:
   Home / Industrial Machines: 15–30 mins
   Overlock / Sergers: 15–30 mins
   Sewing & Embroidery Machines: 60–90 mins

2. Troubleshooting Support (Phone / WhatsApp)
   • Contact us via WhatsApp or call at +65 6776 3253
   • Share photos or videos of issues for quick assistance
3. Walk-In Fault Diagnosis & Assistance
   • Visit our showroom for face-to-face troubleshooting support
4. Consultation for Sewing Solutions
   • Get expert advice on fabrics, stitching problems, and desired outcomes
   • Recommendations for accessories, tools, and techniques
5. Machine Rental (Emergency Use)
   • Spare machines available for urgent sewing needs

Includes 365 days of consultation, training, and after-sales support with every new sewing machine purchase from Ban Soon Sewing Machine Pte. Ltd.

T&C: 1-year unlimited support upon purchase of a new sewing machine.

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Why Choose Ban Soon Care?

Sewing Machines & Industrial Lockstitch Machines

Sewing results depend on multiple factors such as fabric preparation, machine handling, and correct usage of accessories and needles. Ban Soon Care equips you with the right knowledge to start and improve your sewing journey.

Get expert guidance on stitch issues, machine faults, and accessory selection. We also provide hands-on demonstrations for installation and usage.

Embroidery Machines & ScanNCut

Achieving perfect embroidery results requires understanding stabilizers, threads, and needles—not just machine functions. We simplify this process and guide you step-by-step.

Bring your samples to our showroom and receive expert advice along with the right materials to achieve your desired outcome.

For ScanNCut users, we test materials using demo machines and CanvasWorkspace to provide the best cutting and drawing solutions.

Overlock / Serger Machines

Threading and tension adjustments can be challenging. Our training ensures you gain confidence in handling overlock machines with ease.

We put our customers at the heart of everything we do.

Here’s why customers trust Ban Soon for their sewing needs:

All-in-One Sewing Service Centre

Sewing Machine Sales Trade-In + Rental	+	47 Years of Experience & Knowledge
Parts & Accessories	+	Support, Repair & Service Centre

How to Book Free Lesson

BanSoon Care Lesson

We are committed to supporting every customer beyond the purchase.

Customers who purchase their sewing machines from BanSoon Sewing Machine Pte. Ltd. are entitled to enjoy our FREE 1-Year BanSoon Care Lesson Program.

Our professional team will guide you on:

• ✔ Basic Machine Operation
• ✔ Stitch & Function Guidance
• ✔ Proper Machine Maintenance
• ✔ Troubleshooting Tips
• ✔ Beginner Sewing Assistance

CLICK HERE TO SET APPOINTMENT

BanSoon Sewing Machine Pte. Ltd.